Refund policy

Thirty days from the day it arrives.

Email me at [your email] before you send anything. I will tell you where it goes. It needs to come back unused and in the shape it left in.

If it showed up damaged, or I sent the wrong board, that is mine. I pay the shipping both directions and we start over. If you just do not want it, the return shipping is yours.

Refunds go back to the card. Ten business days from the day it lands on my bench.

Custom orders are the exception. A board cut to your size in your wood has exactly one customer and it is you. I will go through every detail before I start, twice if it comes to that, and I would rather be asked something obvious than build the wrong thing.

Damaged in transit: take a picture and email it inside a week. Keep the box. The carrier will want to see the box.

That is the whole policy. It has not needed to be longer yet.